Question 1

General FAQ

Accepted Answer

### What is the easiest way I can rent a storage unit?

Move-in over the phone, online, or at our office! We want to make storage rentals as easy as possible.

### Can I tour your storage facility before moving in?

Of course! While you do not need to call ahead, we recommend calling so we can better assist your unique storage situation when you arrive. Our team is eager to help!

### Do I need a lock on my storage unit?

Yes, for everyone's safety we require a lock on your storage unit when you move-in. All of our office locations sell locks and no one will have a key except for you. Your peace of mind while renting is one of our top priorities.

### How long can I rent a storage unit?

As long (or as short) as you like! We offer month-to-month leases with no long-term commitments in order to make the rental process as simple as possible.

### What size storage unit do I need?

We take the guesswork out of storage. Give our friendly team a call at 1-800-457-5678 or use our online storage calculator so you can determine the right size storage unit you belongings.

### How accurate are the storage unit sizes?

We try to get the most accurate numbers for all of our storage units. All storage unite and parking space sizes and measurements are approximate

### In terms of height, how tall are the inside of a storage unit?

The inside measurements of the unit are usually 8-9 feet in height

### What is the clearance height for the doors on the storage units?

Doors on the units typically have 6 ½ - 7-foot clearance

### For storage units between 5x5 and 5x15, what is the door width?

5x5-5x15 usually have a standard 3-foot door, like your home front door

### For 10x10 and larger units, what is the door width?

10x10 and larger storage units typically have a standard 8-foot door, like a garage

### What are some reasons someone needs a storage unit?

There are a variety of reasons why you might need self-storage unit.

- Many people use self storage to free up space in their home or use one for downsizing.
- Some newly weds use self storage to as temporary storage to determine which pieces of furniture look better in their new home.
- Business owners love self storage as it is a great place to store equipment, merchandise, or vehicles.
- Companies use self-storage as a cost effective way to store documents or office furniture without expanding their office.

Question 2

Climate Controlled FAQ

Accepted Answer

### What is the difference between climate controlled storage units and drive up storage units.

Climate controlled units are kept between 55 and 80 degrees to protect your valuables against harsh temperatures. Many drive up units allow you to drive your car up to your storage unit for easy loading and unloading.

### What are the benefits of climate controlled storage units?

Climate controlled units are great for protecting items of great monetary or sentimental value as they are kept between 55 and 80 degrees.

Question 3

INO Armor Packing Material FAQ

Accepted Answer

**What is INO Armor?**  
INO Armor is a patented, eco-friendly packing material 7x stronger than bubble wrap. Made from compostable natural materials, it protects your items and the planet.

**Where can I purchase INO Armor?**  
INO Armor is currently available for purchase at our office.

**How is INO Armor different from bubble wrap?**  
Unlike plastic bubble wrap, INO Armor is made from natural silk cocoon fibers. It’s 7x stronger, fully compostable, and protects your products while protecting the planet.

**Is INO Armor really eco-friendly?**  
Yes! INO Armor is 100% compostable and biodegradable. Instead of ending up in a landfill like plastic packaging, it naturally breaks down into healthy soil.

**What can I use INO Armor for?**  
INO Armor is perfect for shipping, moving, or storing delicate items like electronics, glass, ceramics, and other valuables. If bubble wrap can protect it, INO Armor can protect it better.

**Is it safe for the environment?**  
Absolutely. INO Armor doesn’t release microplastics or toxins. When disposed of properly, it decomposes naturally, leaving no harmful waste behind.

**Can INO Armor be reused?**  
Yes! INO Armor is durable and can be reused multiple times before composting, making it both practical and sustainable.

**Does INO Armor come in different sizes?**  
INO Armor is flexible and can be cut or shaped to fit a wide range of packaging needs. From small parcels to large fragile shipments, it adapts to your protection needs.

**How do I dispose of INO Armor?**  
Simply compost it at home or add it to an industrial compost facility. Within months, it breaks down naturally into soil.

**Is INO Armor safe for people and pets?**  
Yes! INO Armor is made from natural materials and contains no harmful chemicals, making it safe to handle for families and businesses alike.

**Why is it called “INO Armor”?**  
Because it’s armor for your products *and* the planet. “INO” stands for innovation — a smarter way to protect what matters.

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